Connection to resources
You shouldn't have to navigate this alone
The support caregivers need often already exists — it's just scattered and hard to reach. We help you find it, point you to the right door, and connect our community with the organizations that serve it.
Find
Resources by need
Start here — find your way
Not sure where to begin? These free hotlines route you to services in your own county.
Eldercare Locator
NationalA free U.S. Administration on Aging service that connects you to local aging and caregiver services by ZIP code.
211
NationalDial 211 (or visit 211.org) for free, confidential referrals to local health and human services — food, housing, utilities, and more.
Getting paid to care for your loved one
Many family caregivers don't realize they may be able to be paid for the care they already provide. Here's where to start in North Carolina.
Home Care Independence
North CarolinaA consumer-directed program that lets an older adult hire family, friends, or others as a paid caregiver or personal assistant. It's funded through local providers, so it isn't offered in every county — check the NC DHHS provider directory to see if it's available near you.
Community Alternatives Program (CAP/DA)
North CarolinaA Medicaid waiver that provides in-home and community-based services as an alternative to nursing-home care, for medically fragile individuals who qualify. Call the NC Medicaid Contact Center to learn more.
Careforth
North CarolinaPersonalized coaching and tax-free payments so you can care for a Medicaid-eligible loved one at home.
Benefits & insurance
Medicare
NationalOfficial Medicare information, plan comparisons, and coverage help.
BenefitsCheckUp (NCOA)
NationalAnswer a few questions to find benefit programs you or your loved one may qualify for.
Bankers Life and Casualty
Local insurance help with life, Medicare Supplement, long-term care, and annuities. Ask for Grace, Victoria, or Morgan.
James McDowell (insurance agent)
An agent who answers Medicare and Medicaid questions and helps with life, burial, and Medicare Supplement plans.
Christian Awori (insurance agent)
An agent specializing in Medicare, life insurance, and annuities.
+ Local NC benefits counseling (SHIIP, Medicaid) coming soon.
Food, transportation & financial help
County Departments of Social Services (DSS)
LocalYour county DSS is the hub for food and nutrition assistance, Medicaid, medical transportation, financial assistance, and adult and family services. Hertford: 252-358-7830 · Bertie: 252-794-5320 · Gates: 252-357-0075 · Northampton: 252-534-5811.
Respite & in-home support
NC Family Caregiver Support Program
North CarolinaState-funded services that help you care for a loved one at home (it does not pay for continuous care). Contact the caregiver coordinator for your county — Hertford & Bertie: Tamyra Jovel, 252-974-1837 · Gates & Chowan: Ashley Lamb, 252-404-7090 · Northampton: Ashleigh Glover, 252-234-5984.
NC Lifespan Respite Program
North CarolinaReimburses eligible family caregivers up to $750 per calendar year for respite care, for a loved one of any age. Application-based; funding is limited and applications are accepted only while funds last.
Area Agency on Aging — Mid-East Commission
LocalHertford County's local aging agency. Area Agencies on Aging connect caregivers to services in their area: available programs, mobility and meal assistance, counseling, support groups, caregiver training, and respite care.
Hertford County Office of the Aging
LocalFor adults 60 and older — planned activities, senior nutrition sites, and Meals on Wheels. 408 Camp Street, Winton, NC.
Family Caregiver Alliance
NationalPractical guides, a services-by-state locator, and support for family caregivers.
Mental & behavioral health
Integrated Family Services
LocalA full range of mental health services for families in eastern North Carolina — outpatient therapy through Open Access Clinics, plus crisis support via their Crisis Access Line and Mobile Crisis team.
ECU Health Behavioral Health
North CarolinaOutpatient programs and clinics treating depression, mood disorders, and other behavioral health needs — individualized treatment plans, medication management, individual and group therapy, and family support and education.
Health conditions & support
Alzheimer's Association
NationalA free 24/7 helpline, care navigation, and support groups for dementia caregivers.
+ More condition-specific support coming soon.
Legal & estate planning
Estate planning & legal help
LocalAttorneys Summer Branch and Gay help caregivers and families with wills, estate planning, and probate, and provide educational training for Ultimate Caregiver Group. Summer Branch: 407-790-8265 · Attorney Gay: 252-557-9787.
For veterans & their caregivers
VA Caregiver Support Line
NationalSupport, resources, and program information for family caregivers of veterans.
County Veterans Service Officers
LocalAdvocates for veterans and their dependents — help with service-connected disabilities, pensions, and education, burial, and insurance benefits. Hertford & Gates: Chad Stephens, 252-358-7811 · Bertie: Denise Clark, 252-794-5304 · Northampton: Richard L. Pait, 252-705-1452.
Navigate
Not sure where to turn? Ask us.
In a state with no paid family-caregiver program, knowing where to start is half the battle. Tell us what you’re facing and we’ll help you find the right door — the same way we answered 98 information requests at our last conference alone.
Partner
Become a resource partner
Are you an agency, provider, or nonprofit serving caregivers? You have the services families need — we have their trust. Partner with us to reach the caregiver community of eastern North Carolina through our conferences, referrals, and network. We’re the bridge; let’s build it together.